A support inbox and lead list for your Shopify store
Questions your AI assistant can’t answer become tickets with the full chat and the customer’s orders, and every opted-in lead is ready to follow up.
Reply faster, follow up smarter
Everything about the shopper sits next to your reply, so nobody has to ask twice.
Full context on every ticket
See the whole chat with the assistant, the shopper’s orders and the products they looked at.
Reply in one place
Your answer goes to the shopper’s chat and email. Use AI drafts or quick replies for order status and apologies.
Never miss a deadline
Tickets show how long you have left to reply, and urgent ones stand out.
Freshdesk if you use it
Already on Freshdesk? Tickets can sync there so your team keeps its usual workflow.
Leads with consent
Every email or phone number shared in chat is saved with consent, the source and what the shopper browsed.
Follow up personally
Email one lead or many, with products they looked at already in the message.
Leads you can act on
Consent, source and browsing history for every contact.
Live in three steps
Step 1
The assistant hands over
When it can’t answer, it collects contact details and opens a ticket.
Step 2
You reply
Answer from the inbox with the full chat and orders in view.
Step 3
Follow up
Turn opted-in leads into customers with a personal email.
